Services and Support

NEXGOLD Support

NOD32 is so easy to use you may never need support. Watch these instructional videos on-line.

Activation: http://www.youtube.com/watch?v=DFYCVYp0rt0

Download: http://www.youtube.com/watch?v=FRoajJ4V_zc

Installation: http://www.youtube.com/watch?v=BNeqC6PDbGc

Endorsement: "My business is all about the internet and I can't afford to have any viruses or other malicious software take control of my computer. I recently installed NOD32 on my daughter's computer and it found 32 new viruses that the other antivirus software didn't. I will never put my trust in those other products again. Thank you ESET and NEXGOLD for all you do, I finally feel safe and secure!" Mark Flory, Managing Partner No Late Payments, http://www.nolatepayments.com

Free 24/7 Support Offerings

NOD32 is so advanced and easy to use you may never need to contact technical support, but in case you do have a question ESET's world-class support department is ready to assist you. Common questions are answered in our list of Frequently Asked Questions (FAQ). You can also contact technical support through our web site or visit the ESET NOD32 Anti-Virus Forum hosted by Wilders Security. These online resources are available twenty-four hours a day, seven days a week.

24x7 Live Support and Telephone Support

For 500-seat or larger organizations, ESET offers 24x7 Priority Service contracts. In addition to our standard support offerings, above, you will receive a dedicated support phone number with priority response and service level agreements enabling you to reach somebody within a half-hour of your call. For more information, contact your ESET representative. Telephone support is also available during business hours (6:00AM - 5:00PM) on weekdays, Pacific Time [GMT-8].

Corporate Education & Training

Effective security consists of three things: Well-trained people, following best practices processes and using best-in-class tools. ESET consultants and partners can assist you in developing and acquiring all three. To schedule a training consultation, contact your ESET representative.

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