Services and Support

NEXGOLD Support

NOD32 is so easy to use you may never need support. At Computer STOP, Inc. we offer live, dedicated fee based training and support for Eset. 1-877-596-1693

Install ESET NOD32 on-line.

Install Malwarebyte’s on-line.

Avoid Infection on-line.

Open Office on-line.

Warning: There is NO security software that gives you 100% protection from viruses and spyware. There are thousands of viruses and spyware being discovered every month. It takes time for security companies to understand and research these viruses / spyware threats. The time it takes them to "patch" or provide a repair for the viruses and spyware, thousands more have been created and discovered.

The best way to secure yourself is to have proper protection on your system and also to educate all users of the computer to stay away from file sharing websites, avoid pop-ups and any other websites which cannot be 100% trusted.

This is why NO company provides warranty on software. A brand new computer with protection can be infected in less than one minute.

Free 24/7 Support Offerings

NOD32 is so advanced and easy to use you may never need to contact technical support, but in case you do have a question ESET's world-class support department is ready to assist you. Common questions are answered in our list of Frequently Asked Questions (FAQ). You can also contact technical support through our web site or visit the ESET NOD32 Anti-Virus Forum link. These online resources are available twenty-four hours a day, seven days a week. Product sales in United States and Canada ONLY.

24x7 Live Support and Telephone Support

For 500-seat or larger organizations, ESET offers 24x7 Priority Service contracts. In addition to our standard support offerings, above, you will receive a dedicated support phone number with priority response and service level agreements enabling you to reach somebody within a half-hour of your call. For more information, contact your ESET representative. Telephone support 1-866-343-3738 is also available during business hours (6:00AM - 5:00PM) on weekdays, Pacific Time [GMT-8].

Corporate Education & Training

Effective security consists of three things: Well-trained people, following best practices processes and using best-in-class tools. ESET consultants and partners can assist you in developing and acquiring all three. To schedule a training consultation, contact your ESET representative.

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ESET's Proven Record of Performance

View a compilation of industry reports and third-party tests.